FAQs

  1. From where, I can buy your products?

    All our products are available online at www.classictales.com, under the ‘Products’ tab or you can simply place your order at care@classictales.com. For more information, call us at 18001022002 or +91 9589005260.

  2. How do I store my product?

    Refrigeration is often recommended for products with artificial preservatives to prevent oil separation. Since our products are 100% organic and have no preservatives, so Refrigeration isn’t required.

    We would suggest you to do whatever you feel is right since refrigerating will do no harm.

  3. Are your products vegan and organic?

    Our whole range of product is completely vegan and organic. We are certified for this by the respective authorities. 

  4. Did you use any flavors with sugar?

    No, we never use artificial flavors and other chemical preservatives. We use organic Coconut sugar, Himalayan pink salt and honey as per specific product. 

  5. Is oil separation a natural process (in nut butters) ?

    Yes, Absolutely! The oil separation is a natural process because the nuts once get ground releases oil naturally, so there's nothing to worry about the quality and contamination. It is completely safe to consume. Just give it a good stir, before every use.

  6. What is the shelf life of your products?

    All our products have a shelf life of 9 months.

  7. I have not received my order, how can I track my order?

    We’re extremely sorry to hear this! If you’ve any issues related to your order delivery, simply mail your concern at care@classictales.com or get in direct touch with our team at +91 9589005260.

  8. I would like to place your product at my local store. How can I make this happen?

    We ship freshly made products to our customers therefore we do not make them available at any retail outlets. You can order our products online at www.classictales.com or mail us at care@classictales.com  and we will get in touch with you shortly.

  9. I would like to use your products as an ingredient. Whom should I contact?

    To do so, simply drop us an email about all your requirements at care@classictales.com and we will get in touch with you.

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